Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect information you provide directly — such as your name, email, address, and payment details — when you create an account, place an order, or contact us. We also collect usage data such as pages visited and items viewed to improve your experience.
2. How We Use Your Information
Your information is used to process orders, send shipping updates, personalise your experience, and (with your consent) send promotional emails about new arrivals and exclusive offers. We never sell your data to third parties.
3. Cookies
We use cookies and similar tracking technologies to maintain session state, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.
4. Data Security
All transactions are encrypted using 256-bit SSL. Your payment card details are not stored on our servers. We use industry-standard security practices to protect your personal information.
5. Third-Party Services
We may use trusted third-party services (e.g., payment gateways, shipping partners) who access your data only as necessary to perform their functions and are bound by confidentiality agreements.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@luxefashion.in. We will respond within 30 days.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a prominent notice on our website.
8. Contact
Questions about this policy? Email us at privacy@luxefashion.in or write to LUXE House, 42 Maker Chambers, Nariman Point, Mumbai 400 021.